It will soon be easier for consumers to end recurring subscriptions and memberships, thanks to a rule that was officially updated by the Federal Trade Commission (FTC) on Wednesday.
The changes will help Americans get their money back after consistently being misled by sellers, according to the FTC.
“Too often, businesses make people jump through endless hoops just to cancel a subscription,” Commission Chair Lina M. Khan said in a statement. “The FTC’s rule will end these tricks and traps, saving Americans time and money. Nobody should be stuck paying for a service they no longer want.”
The agency outlined in a fact sheet that sellers often don’t tell the truth or leave out necessary information or consumers get billed even when they did not agree to pay. Oftentimes, sellers make it difficult or impossible to cancel a service….