American Airlines said on Nov. 21 that it will introduce new technology at more than 100 airports across the United States to prevent passengers from cutting in line during the boarding process.
Passengers who attempt to board before their assigned group is called will trigger an audible alert notifying the gate agent and will be asked to rejoin the line, the airline said in a statement.
If a passenger is traveling with a companion in an earlier boarding group, the gate agent has the option to override the alert and accept the passenger’s boarding pass, according to the statement.
The airline conducted trials of the software at Albuquerque International Sunport, Ronald Reagan Washington National Airport, and Tucson International Airport over the past month….