Social Security Administration (SSA) employees are serving “more Americans at quicker speeds,” the agency said in a Sept. 4 X post, responding to Sen. Elizabeth Warren’s (D-Mass.) concerns about SSA’s customer service.
In a Sept. 3 X post, Warren cited a media report, which said that the SSA’s claims of agents answering calls on its toll-free number in eight minutes on average were misleading.
“The Trump administration is lying about how long people are stuck waiting for help with their Social Security benefits,” Warren said. “I pressed the Social Security Commissioner and got him to agree to an independent investigation. Instead of fudging the numbers, do your job and help people.”…