Only 2 percent of Canadian businesses report seeing a return on investment from artificial intelligence (AI) technologies, according to a recent survey.
The survey, conducted by professional services firm KPMG, asked more than 750 business leaders about AI technology and investment in their organizations.
It found 93 percent of organizations were using AI, up from 61 percent in 2024, but most had yet to see a return on their investment in the technology.
Two percent said they were seeing a return on investment (ROI), while 37 percent said they expected it could take up to three years before seeing a return. Another 24 percent said they expected it to take between three and five years before they started seeing benefits from AI. Twenty-four percent said they expected it would take more than five years for the company to see a return on investment….