Negative online reviews can not only be detrimental to a company’s reputation, they can also lead to serious repercussions for the individuals who compose them.
A British Columbia man discovered just that when a $105,000 defamation lawsuit was filed against him by a Coquitlam custom stone fabrication company for posting an uncomplimentary Google review.
The man, Hyungdong Lee, was recently ordered to pay $4,000 in compensation to Pacific Granite Manufacturing Ltd. and its two proprietors for suggesting they “lied” about the incident after Lee’s car was allegedly damaged by a company employee.
After learning that the hit-and-run crash was likely caused by someone who worked at Pacific Granite Manufacturing Ltd., Lee went to the business to speak to the owners. While Lee alleges the man he spoke with denied everything, the owner, Nader Tabrizi, said he suggested Lee return at the end of the day to speak with the vehicle’s owner….