Transportation Secretary Pete Buttigieg told reporters that his department is expecting a record-setting Thanksgiving travel season across the United States and elaborated on how his department has worked to ensure passengers will have a better travel experience.
“While there, of course, some factors that affect travel, especially the weather, that are truly out of anybody’s control, we can take, and have taken a number of steps to make travel better, the efficiency of flights themselves,” he said at a Nov. 21 press conference at Ronald Reagan Washington National Airport.
Those steps, Buttigieg said, include investing billions of dollars into infrastructure and logistical improvements like more efficient security checks and baggage claims, and the construction of entirely new terminals. They also include expanded passenger protections, such as ensuring automatic refunds for delays, cancellations, and lost luggage, eliminating junk fees for family flying, probing points devaluation by the airlines, and scrutinizing airlines’ privacy policies….