Canadian hospitals are earning less than three stars on average in online ratings, according to a recent analysis.
SecondStreet.org president Colin Craig said he analyzed the Google ratings of 83 hospitals across the country for 2024 and found the national average was 2.91 stars out of five—”a score that, if attached to a restaurant or garage, would dissuade many customers from a dining experience or trusting a mechanic to fix their car,” he said in a recent policy brief.
“Overall, the comments provided by patients in Canada suggest a patient population that is quite frustrated with long wait times in the system and, in some cases, the care that is eventually provided,” he wrote in the October report….