WestJet says it will pause a move to complete the installation of non-reclining seats on its aircraft following criticism by a union, which says the changes will increase “guest frustration.”
The airline announced the updated cabin design for its aircraft in September, a move that included replacing its traditional economy class reclining seats with fixed-back designs.
The changes would offer a new range of seating options in the economy section on its Boeing 737-8 MAX and 737-800 aircraft, and would help “preserve personal space,” the Calgary-based airline said in a Sept. 23 press release.
WestJet said in a statement provided to The Epoch Times that about half of its all-economy fleet would have the new cabin layout by Dec. 15, which includes the non-reclining seats….