The artificial intelligence revolution may not be eliminating human jobs as quickly as some feared. Rising computing costs, operational headaches, and inconsistent results are prompting some companies to change course and bring workers back.
It’s a hard lesson learned in the throes of the early AI boom, in which bold claims of big savings have enticed many businesses to downsize their staff.
Many industry professionals now say that roles requiring sound judgment, creativity, customer interaction, and quality control need to keep humans in the driver’s seat.
A Careerminds survey of 600 human resources professionals who’d made layoffs in the previous 12 months revealed that nine out of 10 companies would rethink their AI-related terminations….