Canada’s telecommunications regulator is launching a review to determine if the Big Three providers have violated its new rules banning so-called junk fees.
The CRTC announced the consultation Tuesday, saying it will require Bell Canada, Telus Corp. and Rogers Communications Inc. to demonstrate their fees do not contravene its policy.
The new regulations came into effect June 12 prohibiting activation, modification and cancellation fees in a bid to make it easier for customers to switch internet and cellphone plans without having to worry about unexpected costs.
If the commission determines the companies have violated the rules, they could face monetary penalties of up to $10 million while relevant managers could be penalized up to $25,000. The regulator could also order the providers to comply with the policy within 60 days….