Air Canada told travel agents this month it will reduce their commissions in a cost-cutting move that could hurt the income of thousands of industry workers.
The country’s biggest carrier told the Association of Canadian Travel Agencies and Travel Advisors the lower rates will take effect July 1.
“While the impact will vary by business, some members have indicated that the changes could have serious implications for the long-term viability of their agencies, particularly where Air Canada represents a substantial portion of their sales,” said association president Suzanne Acton-Gervais in an email.
The group’s thousands of members could see a loss of about a quarter of Air Canada-related revenue as a result, she said. Canada plays host to nearly 27,000 travel agents, according to the association….