Rogers Communications Inc. is the latest of Canada’s Big Three telecommunications providers to receive a rebuke from the CRTC over new fees introduced despite a policy meant to prohibit them.
In a letter issued Tuesday, the commission said it was aware that Rogers began charging customers a new $40 device setup fee, a $25 shipping charge, and an unspecified SIM card fee as of that day.
Previously, the CRTC sent repeated letters to Bell Canada and Telus Corp. warning that their own recently introduced fees could violate a new policy banning telecoms from charging customers when they activate, change or cancel plans….