Nine of the largest U.S. banks maintained policies that disadvantaged some customers because of their political or religious views or their affiliation with lawful but “disfavored” industries, according to a sweeping review by a federal banking regulator.
In its report published on Oct. 14, the Office of the Comptroller of the Currency (OCC) said it examined nearly 100,000 such complaints that occurred between 2020 and September 2025.
The banks named in the report were JPMorgan Chase, Bank of America, Citibank, Wells Fargo, U.S. Bank, Capital One, PNC Bank, TD Bank, and BMO Bank.
According to the OCC, the banks all used policies that could encourage or influence decisions to deny or limit financial services for reasons beyond financial risk….