Rogers Communications says it will begin charging customers a fee for paying their phone or internet bills by credit card starting next year.
The Toronto-based telecommunications company recently announced on its website that it will introduce a 1.6 percent processing fee on credit card payments effective Jan. 17, 2027.
Rogers said the fee reflects the charges credit card companies impose on the company when customers pay their bills using credit cards. It added that businesses in many sectors charge similar fees.
In an emailed statement, Rogers said credit card processing fees have increased nearly 40 percent since 2020, with the company paying roughly $150 million annually.
Rogers noted that customers can avoid the fee by using other payment methods, including direct debit from a bank account, online banking, cheques, Rogers gift cards, prepaid cards, and Visa Debit or Mastercard debit….